Call Us: 780 619 6154

Monitoring & HelpDesk Support

ITEKA TECH helpdesk service works to ensure your technical issues are addressed quickly and effectively so your business can continue to operate. Our Technician can proactively maintain the infrastructure and computers your business depends on, reducing the likelihood of outages that cut into profits.

We can handle issues for a wide range of devices including computers, printers, network systems, mobile, tablets and others.
We provide onsite and remote support with secure access software. Moreover, we stay up to date on the hardware and software recommendations of your organization.

We value our clients as we value their business.

Some Of The Services We Provide Are

Tracking and logging IT incidents and their distribution across the network.

Providing training to users and customers.

Installing anti-virus software.

Configuring and installing new IT equipment.

Maintaining incident records including relevant resolution.

Identifying and resolving software, hardware, and operating-system issues.